Cancellation


Unhappy with our service?

Here at Loan Wizard we try our very best to offer you the greatest service you can get. Sometimes however we don’t get it right. If you are unhappy with our service and wish to cancel your account then you can do so with ease.

If you want to cancel your membership then you can do so anytime via your online account. All you have to do is log in and follow the on screen instructions in the My Account area. Nice and simple!

Still having trouble? Give us a call!

If you have any other questions about cancelling your account or need any help from our customer service team you can contact us on:

0844 823 6250

Customer Sevice call centre:
Open Monday - Friday 8am - 8pm
Open Saturday 9am - 5pm

Refunds Policy


Check out our refund policy

Here at Loan Wizard we try our very best to offer you the greatest service you can get. Sometimes however we don’t get it right. If you are unhappy with our service and wish to cancel your account then you can do so with ease.

If you want to cancel your membership then you can do so anytime via your online account. All you have to do is log in and follow the on screen instructions in the My Account area. Nice and simple!

Complaints Procedure


Still having trouble? Give us a call!

We value every one of our customers here at Loan Wizard but if you don’t feel satisfied with our service then we,d like to hear from you. If you have a complaint that you would like to put forward then please let us know by filling in the complaints form. You can find this form here.

About Us


Loan Wizard is an online community and membership programme offering members access to exclusive loans, credit cards and other financial products. Also included in the membership is money saving advice, guides, vouchers and financial tools to save you money.

We provide tools to match members with the best products available for their own unique financial position in easiest way possible.

If you're looking to consolidate your debts, borrow some money for a holiday or simply save money with great deals then join today and find the solution that is right for you.

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Membership


We charge a simple and transparent one off fee of £69.85 for new members. This fee means that we can be completely independent and recommend products based on what's best for you and not on who will pay us the most commission.

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Or call us 0844 823 6250